At NUMODEL, we strive to provide the highest quality products to our customers. If for any reason you receive a damaged item during shipping, we will gladly accept returns and issue a refund. Please notify us within 7 days of receiving the damaged item and provide photographic evidence of the damage. Returns and refunds will not be accepted for any other reason. We appreciate your understanding and thank you for your business.
For all United States domestic shipping, expect 2-3 days of handling and quality assurance. Every order is checked to make sure all figures are sent out, cleaned, and accurate to the order.
International Orders may take an additional 1-2 days for handling to prepare all customs and import documentation.
Please note that Landing Fees may be required and/or may be enforced depending on your country. Please check with your country's Customs Office for more information. We at NUMODEL are not responsible for Landing and Import Fees. If you have a question, please reach out to firstname.lastname@example.org