NUMODEL Frequently Asked Questions

 NUMODEL figures are sold as unassembled and unpainted model kits. They sometimes require assembly and painting, allowing you to personalize and bring them to life according to your preferences.

 All NUMODEL figures are in the popular 1/72 scale, providing a perfect balance between detail and size for dioramas and miniature wargaming. Each figure is roughly 1"/25mm tall (equivalent to six feet tall). We are aware that heights range in real life; however, we have a consistent six foot size figure to ensure enough paintable detail is available. 

Yes, we offer worldwide shipping! Wherever you are, we'll get our high-quality figures delivered right to your doorstep.

Shipping times vary depending on your location and chosen shipping method. Typically, domestic orders in the US take upwards of 5 business days, while international orders can take 7-21 business days depending on location.

Our figures are made of high-quality resin, ensuring ridged structures, elastic durability, and superb detail. 

Depends on the situation and where the order is being placed. We offer discounts for bulk orders for wholesale. Contact our customer support team for more information.

As long as your order hasn't been shipped, you can request changes or cancellations. Contact our customer support team for assistance.

We strive for historical accuracy in all our figures, using meticulous research to ensure authentic designs and equipment. Our figures are the most historically accurate on the market.

Yes, you can join the NUMODEL Duck Club at any time and enjoy exclusive perks, limited edition figures, and more. Just sign up on our website!

While we're continuously expanding our figure range, we're always interested in hearing your suggestions. Drop us a message, and we might consider it for future releases.

We value our community's input! Feel free to share your ideas and suggestions, and we'll consider them for future development.

 We accept major credit cards, PayPal, and other secure payment options for your convenience.

 Absolutely! Our figures are designed for both experienced modelers and beginners, and they come with easy-to-follow assembly instructions, low part counts, and good raised details. 

If there's an issue with your order or you're not satisfied, please contact our customer support team within 30 days of receiving your items for assistance with returns or exchanges.

Yes, sign up for our newsletter to stay updated on the latest releases, promotions, and exclusive offers! By doing so, you're also joining our Duck Club! It's a win-win!

Yes, our figures are designed to be compatible with most other 1/72 scale model kits and diorama accessories, allowing for endless customization possibilities. Ours might just look more detailed.

While basic modeling skills are beneficial, our kits are beginner-friendly and suitable for hobbyists of all levels. A little patience and practice can go a long way!

We're constantly working on expanding our range of figures and model kits. New sets and nations are released regularly, so keep an eye on our website and social media for exciting updates. We try to release new nations and then previous released nations to keep our catalogue up-to-date.

Yes, we do! NUMODEL gift cards are a fantastic way to share your passion for modeling with your friends and loved ones. Please reach out to us via email if you want one generated personally for you! 

Yes, our figures are perfect for creating historically accurate dioramas and adding depth to your tabletop wargaming scenarios. It's really up to you with whatever you want to do with our 1/72 line up!

 Yes, our historically accurate figures can be used for educational purposes, allowing students and enthusiasts to learn about historical events and uniforms. We have worked with several museums and historical societies to create our figures and model kits.

We take immense pride in the quality of our figures. If you encounter any defects or issues with your purchase, contact us, and we'll promptly address the problem.

Each kit that requires assembly comes with step-by-step assembly instructions. If you need additional assistance, we also provide online tutorials and videos. Please note that assembly cannot be done with traditional model cement since our models are created using resin and not traditional injection polystyrene plastic. 

Yes, we offer wholesale options for retailers interested in carrying our products. Contact us for more information. 

You can reach us through the "Contact Us" section on our website or email us at contact@numodelpro.com 

We're here to help!